Privacy Policy

Introduction

The Operations Management System ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise resource planning (ERP) system.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Organization and department information
• User credentials and authentication information
• Employee information (if applicable to your organization)
• Usage data and system interactions

Business Information

As an ERP system, we process business data including:

• Inventory and product information
• Sales and customer data
• Financial and accounting records
• HR and payroll information
• Project and task data
• Other business operational data

How We Use Your Information

We use the information we collect to:

• Provide and maintain our ERP services
• Process transactions and manage business operations
• Authenticate users and manage access control
• Generate reports and analytics
• Send important notifications and updates
• Improve our services and user experience
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information, including:

• Multi-Tenant Architecture: Complete data isolation per organization
• Authentication: JWT-based authentication with secure token management
• Authorization: Granular role-based access control
• Encryption: Data encryption in transit (HTTPS) and at rest
• Audit Trails: Comprehensive logging and audit tracking
• Access Controls: Permission-based access to sensitive data

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With service providers who assist in operating our system (under strict confidentiality agreements)

Multi-Tenant Data Isolation

Our system uses a multi-tenant architecture where each organization's data is completely isolated. Your organization's data is automatically filtered and separated from other organizations, ensuring that no organization can access another organization's data.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal and business requirements)
• Opt-out of certain communications
• Request a copy of your data

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Retention periods may vary based on the type of data and applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: